Privacy policy

For the Chaman website and direct purchases.

Updated October 21, 2026

This page explains how Chaman Antique Rug Gallery uses information when you browse chamanrugs.com, contact the gallery, or place a direct order.

Information you provide

When you contact us or place an order, we receive the information needed to respond and arrange your purchase. This can include your name, email, phone number, delivery address, order reference, the rugs you select, and messages or photographs you send us.

We use this information to answer inquiries, process and verify orders, arrange delivery, handle returns and exchanges, maintain business records, and help prevent misuse or payment disputes.

PayPal payments

PayPal processes payments on its secure checkout pages. Chaman does not collect your full payment-card number on this website. PayPal provides payment confirmations, transaction references, and customer or delivery details needed to manage your order.

Information you give PayPal is also governed by PayPal’s privacy statement.

Cookies, analytics and advertising

We use Google Analytics 4 and Meta Pixel to understand website visits, product interest, checkout activity and completed purchases, and to measure advertising. These services may use cookies, browser storage and online identifiers, and receive information such as pages viewed, device or browser details, referring campaigns and purchase-event details.

The website also uses browser storage to remember campaign attribution during a visit and avoid counting the same purchase event repeatedly. Hosting and security services may record technical request information to operate and protect the site.

Our website suppresses optional analytics and advertising events when your browser sends a Global Privacy Control signal or Do Not Track set to “1”. You can also manage cookies and storage in your browser. Blocking optional tracking does not prevent you from buying a rug.

Learn how Google uses information from partner websites and read Meta’s privacy policy.

Service providers and information sharing

We use service providers to run the website and manage purchases, including Vercel for hosting, Neon for order-data storage, PayPal for payments, and Google and Meta for analytics or advertising measurement. Information is shared with these services as needed for those functions. Delivery and customer-service arrangements may also require sharing relevant order details with the people fulfilling your order.

We may retain or disclose records when needed to meet legal obligations, address a payment dispute, or protect the gallery and its customers.

Records and your choices

Order and correspondence records are retained as needed for fulfillment, customer service, accounting, disputes and applicable recordkeeping requirements. Browser cookies and storage can be cleared using your browser settings.

Contact the gallery to ask about your information, request a correction, or request access or deletion. We will consider requests under applicable law; some order and accounting records may need to be retained. Please do not email payment-card details or account passwords.

Contact Chaman

650 Port Washington Blvd, Port Washington, NY 11050. Email ChamanRugs@gmail.com or call (516) 883 1717.

For purchasing details, see our shopping terms and return and exchange policy. Purchases or activity on third-party marketplaces are also subject to those services’ own policies.